Terms of sale and license
What you buy, from whom and on what terms.
- Price
- €5, VAT included. One payment.
- Devices
- Up to 3.
- Updates
- 12 months from purchase.
- Credits
- 100 cloud credits included.
- After that
- The app keeps working.
What you buy
A personal license to use EchoLog on up to 3 of your devices.
It includes 12 months of updates from the purchase date, and 100 cloud credits.
After that period the app keeps working. You only stop receiving new versions.
You can renew updates for another 12 months for €5. It is optional. Each paid renewal also adds 100 cloud credits.
Cloud transcription credits
Credits pay for EchoLog Cloud transcription and EchoLog Cloud AI (summaries, answers and Whisperer) inside the app. Both draw from the same balance. The app shows your balance and an estimate of the time it covers.
Credits are a usage allowance that comes with your license. They have no cash value and cannot be transferred or exchanged.
When they run out you can keep using EchoLog with your own keys. A local engine covers answers and summaries only; transcription always needs EchoLog Cloud credits or your own key for a transcription service. More credits may be offered later as top-ups.
Price and payment
The price is €5, VAT included.
Payment is processed by Stripe (through Link), which acts as the merchant of record. Stripe charges you, calculates VAT and issues the receipt.
Questions about the charge or the receipt are handled by Stripe. For anything else, write to [email protected].
Who licenses the software
The owner and licensor is Manuel Torres Torres, from Spain.
The license is personal and cannot be resold or shared beyond your 3 devices.
Delivery
This is a digital product. You receive the license by email when the payment completes.
Requirements
An Apple Silicon Mac with macOS 13 or later, or a Windows PC.
Third-party services
EchoLog Cloud transcription and AI (summaries, answers and Whisperer) pass through EchoLog’s server to transcription and AI providers working on our behalf. Both are paid with your credits, and EchoLog Cloud does not store the audio, the text or the requests.
If you prefer, use your own keys: a transcription service key for transcription, and the key of an AI provider you choose (or TypeSafe, for Whisperer) for AI.
Services you contract yourself are governed by their own terms and prices. We do not sell or control them.
Warranty and governing law
We give no warranty beyond what the law grants consumers.
These terms are governed by Spanish law.
We refund you if you ask within 14 days of buying and have used under 30 minutes of EchoLog Cloud transcription. The details and the right of withdrawal are in the refund policy.
